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Frequently Asked Questions

Bonus Talk Time Voucher

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What is Bonus Talk Time Voucher?

Standard Chartered Bank Cardholders can redeem their reward points for a Vodafone Bonus Talk Time Voucher. This voucher provides Rs. 500 off on your chosen Post Paid number in the next bill or talktime worth Rs. 500* on your chosen Pre Paid number

 

*The exact talktime will vary on the basis of circle/ state where the chosen Pre Paid number belongs to.

 
 

What is Vodafone Bonus Talk Time?

Vodafone Customers can benefit with addition talk time in multiple of Rs. 500 by activating their Bonus Talk Time Voucher.

 
 

Who can apply for a Vodafone Bonus Talk Time voucher?

Any Standard Chartered Bank Credit Cardholder having sufficient Reward Points can redeem for a Vodafone Talk Time Voucher.

 
 

I have received the Bonus Talk time voucher what should I do now ?

After you receive the Bonus Talk time voucher you need to activate the voucher Activate the voucher by any one of the following :

 
 

I am not able to see the voucher number?

For queries related to Bonus Talk Time Voucher, contact 022 6124 7092 (Monday to Friday, between 9.00am to 5.00pm. call charges apply)

 
 

BONUS POINTS PROGRAM

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What is Bonus Points program?

Bonus Points has tied up with thousands of leading Merchants (called Bonus Points Partners) to offer additional reward points to Standard Chartered premium cardholders.

 

Vodafone customers get 1.5 Bonus Points by using eligible Standard Chartered Bank credit/ debit cards to transact at Vodafone. These transactions could be related to Post Paid bill payments, Pre Paid mobile recharge etc.

 

To know more about Bonus Points and list of eligible Standard Chartered Bank credit/ debit cards in this program, visit www.bonuspoints.co.in

 

Eligible cardholders can earn Bonus Points by shopping at Bonus Points Partners to accelerate points earning and receive your Rewards faster.

 

After accumulating Bonus Points, Credit cardholders can redeem their points online at the Online Rewards Redemption section at www.standardchartered.co.in or by calling any of Standard Chartered Bank Phone Banking numbers.

 
 

Where do I get to know more about the Bonus Points Program ?

There is an exclusive site for Standard Chartered Bank cardholders, to know more visit www.bonuspoints.co.in

 

How does this benefit the Vodafone customer?

The Vodafone Pre Paid or Post Paid customer can earn Bonus Points over & above the Reward Points provided by Standard Chartered Bank. Hence, he earns his Reward Points faster.

Now, he can accumulate the Reward Points & redeem them at Vodafone (using Bonus Talk Time Vouchers)

 
 

REDEMPTION

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How do I redeem Reward Points towards Vodafone?

 
 

What are the minimum Reward Points that can be redeemed?

You require minimum 1250 Rewards Points, which can be redeemed towards Rs 500 worth benefit on Vodafone. All redemptions will be multiples of 1250 Rewards Points.

 
 

Can I encash the Points?

No, the rewards cannot be encashed.

 
 

Can I nominate a Vodafone Pre Paid number for getting the benefit of Reward Points?

The reward points can be utilized not just against Post Paid numbers only, they are applicable towards Pre Paid numbers as well. In the case of Pre Paid numbers, you will get the talk time less the applicable taxes. For Post Paid numbers, the amount will reflect in your statement.

 
 

Can I get the benefit on my spouse/ friend’s number?

Yes. You can use your Bonus Talk Time Voucher for any Vodafone Prepaid or Post Paid connection.

 
 

What if I mention or enter incorrect number for getting the benefit of redemption?

The points will get redeemed towards the number entered by you on the website or the call centre. In case of any incorrect number being entered by you, the benefit will get passed on to that number that you have entered. Hence extra caution should be exercised while entering the number.

 

Once the benefit of the redemption goes to a particular number, it cannot be reversed.

 
 

What will happen if vouchers are not activated by voucher holder?

Voucher will be valid for a period of 1 year from date of issue. After this period, the voucher will lapse.

 
 

VODAFONE BILLING

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Can I make a partial payment on my Post Paid bill, with the balance amount automatically adjusted against my Reward Points?

No, you are required to pay your VODAFONE bills as usual in full. Any benefit of the Bonus Talk Time Voucher will get adjusted automatically in your next bill cycle.

 
 

Can the voucher be activated at a Vodafone Store?

No, the Bonus Talk Time Voucher cannot be activated at any Vodafone outlet.

 
 

When will the amount be credited to my Vodafone account?

The credit will be provided within 7 working days from the date of activation of the Bonus Talk Time Voucher.

 
 

How much Talk Time do I receive on my Bonus Points Talktime voucher?

This voucher provides Rs. 500 off on your chosen Post Paid number in the next bill or talktime worth Rs. 500* on your chosen Pre Paid number

 

*The exact talktime will vary on the basis of circle/ state where the chosen Pre Paid number belongs to.

 
 

Can I activate this Voucher on my Vodafone Data Card?

No, Bonus Talk Time can be availed only on Pre Paid and Post Paid Cell connections.

 
 

What should I do in case I placed my voucher activation request but Rs 500 credit has not happened still?

If you received the Bonus Talk Time Voucher & you have activated the same on the website mentioned on the voucher (www.bonustalktime.com) or on 022 - 6124 7092, but the credit has not happened even after 7 days : Please call up 022 - 6124 7092 (Monday to Friday, between 9.00am to 5.00pm call charges apply)

 
 

CONTACT DETAIL

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For any queries related to your redemption request for Vodafone Bonus Talk time voucher call Standard Chartered Customer service (Phone banking numbers.)

 
 

For any queries related to Bonus Talk Time Voucher activation you can contact 022 6124 7092 (Monday to Friday, between 9.00am to 5.00pm call charges apply)